Terms and Conditions

Effective Date: 01 May 2026

Welcome to Trendy Waves. By accessing our website and purchasing products from us, you agree to the following Terms and Conditions.

1. General Use

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian
  • All information you provide is accurate and complete
  • You will use this website only for lawful purposes
  • You will not misuse, copy, or exploit any part of the website or its content

2. Products

We sell products including but not limited to:

  • Toys
  • Souvenirs
  • Pearl gifts
  • Jewelry and pearl gifts
  • Live oyster pearl kits

All products are sold “as is” and “as available.” Product images are for illustration purposes only.

Actual products may vary in:

  • Packaging
  • Color
  • Shape
  • Size
  • Design

3. Live Pearl Product Notice

Certain products may contain real oysters, shells, and natural pearls.

Important Safety Disclaimer

  • Products are for entertainment, souvenir, and decorative purposes only
  • DO NOT EAT OR INGEST any part of the product
  • Oysters, pearls, shells, and packaging materials are NOT FOOD
  • Opening oysters must be done carefully and under adult supervision
  • Keep away from children and pets

⚠️ Choking Hazard Warning:
Small parts, pearls, and shells may pose a choking hazard, especially for children under 3 years old.

⚠️ Health Disclaimer:
Customers with shellfish allergies or sensitivities should not handle or open live oyster products.

4. Toy Safety Notice

Some toys may contain small parts.

  • Some products may contain small parts
  • Not suitable for children under 3 years old unless clearly stated
  • Adult supervision is recommended
  • Use products only as intended

5. Orders and Payment

All orders are subject to availability and payment verification.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities purchased
  • Correct pricing errors at any time

6. Shipping

Shipping times are estimates and may vary due to:

  • Carrier delays
  • Weather conditions
  • Holiday demand

We are not liable for delays caused by third-party shipping providers. Risk of loss transfers to the customer once the order is shipped.

7. Returns and Refunds

Returns are accepted only for damaged or defective products reported within 3 days of delivery.

For hygiene and product safety reasons:

  • Opened live pearl products are non-returnable unless defective
  • Used items cannot be returned
  • We reserve the right to deny returns that do not meet our policy.

8. Natural Product Disclaimer

Natural pearls are unique and may vary in:

  • Color
  • Shape
  • Size
  • Surface texture

These variations are not defects and are part of the natural product.

9. Limitation of Liability

To the fullest extent permitted by law, Trendy Waves shall not be liable for:

  • Misuse of products
  • Improper handling
  • Allergic reactions
  • Accidental ingestion
  • Injuries, cuts, or damages
  • Loss of personal property
  • Indirect, incidental, or consequential damages

Your use of our products is at your own risk.

10. Intellectual Property

All content on this website (including logos, designs, text, images) is the property of Trendy Waves.

You may not copy, reproduce, or use any content without written permission.

11. Governing Law

These Terms are governed by the laws of the State of Wisconsin, United States. Any disputes shall be handled in courts located in Wisconsin.

12. In-Store Experience Disclaimer

By participating in any in-store experience (including opening oysters or handling products), customers agree:

  • They assume all risks associated with handling products
  • Trendy Waves is not responsible for injuries, cuts, or accidents during use
  • Customers must follow all staff instructions and safety guidance
  • Children must be supervised at all times

13. Assumption of Risk

By purchasing or using our products, you acknowledge that:

  • You understand the nature of the products
  • You accept all risks associated with their use
  • You release Trendy Waves from liability to the maximum extent permitted by law

14. Indemnification

You agree to defend, indemnify, and hold harmless Trendy Waves, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of products
  • Your violation of these Terms
  • Your negligence or actions

15. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the website means you accept any changes.

16. Contact Information

Trendy Waves
121 Broadway, Wisconsin Dells, Wisconsin 53965, USA
Email: contact@dellstrendywaves.com